🔐 Why Identity Verification Matters

Working with Big Beach Travel means not only are you booking a trip—you’re gaining a trusted partner dedicated to making your journey seamless, personalized, and stress-free. We value your safety, privacy, and trust as our top priorities! Building trust and protecting both parties from fraud is essential—especially in today’s digital world. That’s why, in some cases, we may request a brief video meet-and-greet as part of our initial contact process.

These extra steps are in place for important reasons:

1. 🛡️ Fraud Prevention

Travel bookings involve sensitive personal and financial information. Verifying your identity ensures that:

  • You are the authorized individual making the request

  • Your payment methods are protected from unauthorized use

  • We prevent fraudulent activity or impersonation before it starts

2. 🔏 Identity Protection

This step also protects you. Confirming your identity:

  • Helps ensure confidentiality and secure communication

  • Allows me to securely coordinate bookings and access supplier services on your behalf

  • Prevents someone else from accessing or modifying your travel plans without permission

3. Identity Verification

A quick video call helps confirm that:

  • You are the individual submitting the inquiry and authorized to move forward

  • Your personal and payment details are accurate and protected

  • We prevent fraudulent or suspicious activity before it occurs

4. Personalized Service

Meeting face-to-face (virtually!) allows us to:

  • Begin building a trusted relationship

  • Get a better understanding of your travel style and preferences

  • Ensure you feel confident working with a real, experienced professional—not a faceless booking site

5. Privacy & Security

This step is part of our broader commitment to protecting your:

  • Identity

  • Financial information

  • Travel plans

We take your safety seriously and want to make sure your journey starts with the highest level of integrity and care. Your information is always handled with the utmost care and in compliance with data protection best practices.

Thank you for helping us maintain a safe, secure, and professional travel planning experience—for everyone.

🧳 Let’s plan something incredible—safely and stress-free.